Privacy

ChargerStatus shows charger data. You can use it without an account, and it doesn't use tracking or advertising cookies.

Who we are

ChargerStatus is run by Matthew Bright, trading as TamDigital, who is the data controller for the personal data described on this page. We are registered with the Information Commissioner's Office (ICO), registration number ZC287651 (opens in a new tab). Our postal address is on the imprint page.

What we collect

• Server logs. Like most websites, our web server records each request: the page, the time, your IP address and your browser's description of itself. We use these logs only to keep the site running and secure, and keep them only as long as that needs.
• Searching by postcode. Your search is sent to us in the body of the request, not in the page address, so it doesn't appear in our logs. We look the postcode up with postcodes.io (opens in a new tab), round the result to about 100 metres, show the chargers near it, and keep nothing. Only the first half of the postcode (for example LS4) is shown back on the page.
• Use my location. If you press "Use my location", your browser asks your permission first. If you allow it, your browser rounds your position to about 100 metres and sends it to us once, in the body of the request. We use it to find the chargers near you and don't store or log it.
• Email. If you email us, we use your message and address only to reply.

We do not sell personal data. The charger data is about charge points, not people. Where an operator's data names a private owner or a home address, we don't show it.

"Tell me when it's working again" emails

If you ask for an alert on a charging site, we keep your email address and which site you chose, so that we can email you once when it is working again.

• Confirmation first. We send one email asking you to confirm. Nothing else is sent unless you do. Unconfirmed requests are deleted after 2 days.
• One email, then deleted. When the site is working again we send the alert and delete your address straight away. If it has not been fixed after 30 days, or the operator removes the site, we delete it then.
• Stopping it. The confirmation email has a link that stops the alert and deletes your address.
• Nothing else. We use the address only for this alert and never share it. To limit misuse we also keep, with each request, a one-way code derived from your IP address that changes daily and cannot identify you; it is deleted with the request.

Our lawful basis is your consent, which you give by asking for the alert and confirming it. Emails are sent from our own server.

"Notify me on this device" notifications

Instead of an email, you can ask for the same alert as a notification on the phone or computer you are using. We then keep no email address. We keep the address your browser gives us for sending it a notification, two keys for encrypting the message so that only your browser can read it, and which site you chose.

• Your permission. Your browser asks whether to allow notifications from ChargerStatus. Nothing is stored unless you allow it.
• One notification, then deleted. When the site is working again we send the notification and delete those details straight away. If it has not been fixed after 30 days, or the operator removes the site, we delete them then.
• Cancelling it. The site's page shows a "Cancel the notification" button on the device that asked. You can also turn off notifications for ChargerStatus in your browser's settings.
• How it travels. The notification is delivered by your browser maker's own notification service (Google, Apple, Mozilla or Microsoft). It is encrypted, so that service cannot read it, but it does see that ChargerStatus sent your browser a message.

Our lawful basis is your consent. The same daily-changing code derived from your IP address is kept with the request to limit misuse.

Maps

Maps load their images from OpenStreetMap's tile servers and the map software from cdnjs (Cloudflare), so those services receive your IP address when a map is shown, as with any website. See the OpenStreetMap Foundation privacy policy (opens in a new tab) and Cloudflare's privacy policy (opens in a new tab).

Your rights

You can ask what personal data we hold about you, and ask us to correct or delete it. Email hello@chargerstatus.com. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (opens in a new tab).

Changes

If we add features that collect more information, we will update this page before they go live.